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Contact person’s role crucial for office of the Ombudsman

Radio & TV Tonga, Nuku’alofa, 05/02/2019

The CEO of the office of the Ombudsman yesterday highlighted the important role of the Media and Communication officers from Government Ministries and Public enterprises.

The CEO – Linda Folaumoetu’i says, their work will be much easier through contacts with the Assigned personnel in regards to any complaints made to the office.

Folaumoetu’i says they know who to contact in times of a complaint made as contact persons have been authorized for such matters.

She also says their role as contact persons is crucial as they no longer have to contact the CEO’s regarding any complaints even on any confidential matters.

The office of the Ombudsman, is an independent body from the Government also from those who they receive complaints from.

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